As an Authorized LiveWire Dealer you should be able to provide warranty service during normal business hours, depending upon the workload of the service department and the availability of necessary parts. Note that due to the vehicle’s features and components, some replacement parts may take longer than traditional replacement parts to obtain. Specifically, the high voltage (HV) battery (also referenced as the RESS) requires special shipping due to being a lithium ion battery and may require up to five (5) business days to receive.

If the RESS is out of warranty, dispose of RESS in accordance with methods that meet or exceed all local environmental laws. Consumers are responsible for recycling or proper disposal of used batteries.

For the purpose of shipping and handling, lithium ion batteries are considered hazardous materials. Refer to local regulations regarding special handling and packing requirements, shipping instructions, and for training requirements on hazardous materials.