DANGERThis vehicle contains a high voltage Rechargeable Energy Storage System (RESS). An improperly handled or damaged RESS can cause electrical shock and/or fire, which will result in death or serious injury.
- RESS must only be serviced by a qualified technician using proper Personal Protective Equipment (PPE).
- Do not touch RESS connecter terminals with fingers, tools, jewelry, or other metal objects.
- Do not disconnect, disassemble, or use RESS for other than its intended use.
- Improper charging, impact or exposure to fire can damage the RESS.
- A damaged RESS can leak electrolyte and/or generate flammable gas.
DANGERA damaged RESS can leak electrolyte. Contact with electrolyte will cause serious chemical burns or blindness.
- Always wear proper Personal Protective Equipment (PPE) while handling RESS.
- If electrolyte comes in contact with eyes, skin, or clothing, rinse affected area with clean water and seek medical attention immediately.
- See Safety Data Sheet (SDS) for more details available at sds.harley-davidson.com
WARNINGMisused or abused lithium-ion batteries can get hot, explode or ignite, or potentially release gas, smoke or liquid. Always follow battery safety precautions. Misuse or abuse of lithium-ion batteries could result in death or serious injury. (07729b)
ASSESSMENT
- Interview customer if present.
- Is EV behaving erratically?
- Has the EV been dropped?
- Has EV been in an Accident?
- Visually inspect EV for following conditions.
- Is there any visible damage?
- Has EV been in an accident?
- Is battery leaking?
- Is battery hissing?
- Is battery smoking?
- Is battery making a crackling sound?
- Is there excessive heat in battery?
If customer has indicated yes to any of the above questions, or customer is not present: Go To: Step 2.
If customer has not indicated yes to any of the above questions, or has not indicated any unusual EV behavior, proceed with normal service intake. Go To: SET UP SERVICE.
If you notice any of conditions iii through vii, immediately evacuate the area and call emergency responders.
If you notice conditions i or ii, immediately use your PPE. See Work Environment → Personal Protective Equipment. Always use PPE when handling any damaged EV until you have verified it is safe. Move EV to an isolation area and follow isolation procedures. See Rechargeable Energy Storage System (RESS) → Isolation and Observation.
If none of the above conditions are noticed, proceed with normal service intake. Go To: SET UP SERVICE.
EV DROPPED
If the EV is dropped while at the dealership:
- If EV is not damaged, follow standard procedures to set up, service, and maintain the EV.
- If EV is damaged and the battery is also showing signs of damage, put on PPE, move EV to the isolation area and follow isolation procedures. See Rechargeable Energy Storage System (RESS) → Isolation and Observation.
SET UP SERVICE
If no unusual conditions are present, follow standard shop procedures, including checking DTCs, then set up, service, and maintain the EV. When reviewing DTCs always use suggested PPE per the Electrical Diagnostics Manual before beginning any service procedure.
REMEMBER: Do not attempt to service the battery or it's connectors under any condition or circumstance.
For more EV information, please reference the EV's Service Manual located in the Service Information Portal (SIP).