Safety defects must be reported to the National Highway Traffic Safety Administration (NHTSA) and Harley-Davidson.
NHTSA Statement
If you believe that your motorcycle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Harley-Davidson.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of motorcycles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized Harley-Davidson dealer, or Harley-Davidson.
Refer to Table 1 to contact NHTSA.
Table 1. NHTSA Contacts
ITEM
DATA
Phone
Call the Auto Safety Hot Line toll-free at 888-DASH-2DOT
Mail
U.S. Department of Transportation, National Highway Traffic Safety Administration, Office of Defects Investigation, NVS-210, 400 7th Street S.W., Washington, D.C. 20590
Web site
www.nhtsa.dot.gov
You can also obtain other information about motor vehicle safety from the hot line.