A privacy reset can be performed by the dealer to remove all personal information from the radio memory. This can be useful when selling the motorcycle or when completely reconfiguring the radio with new personal settings. The reset will remove information and history from the radio such as phone pairing, downloaded phone books, call history, favorites and presets. A privacy reset does not affect other basic settings like the clock or audio configuration. See an authorized Harley-Davidson dealer to have this service performed.