If there is a problem with the iPod device, check the iPod manual or support.apple.com for troubleshooting information.
If there is a problem operating the iPod through the Advanced Audio System, refer to Table 1 for possible solutions.
Table 1. Audio System Troubleshooting for iPod
PROBLEM
POSSIBLE SOLUTION
"iPod not present" message
  • Check the connection to the iPod.
  • Check the iPod cable connection to the motorcycle wiring harness (outside the luggage, below the seat). Firmly press the connector ends together to check that they are completely mated. If necessary, see a dealer or service manual to check the iPod cable connection inside the fairing.
"iPod determined as hard drive type" or "iPod model not determined" message
  • A hard drive-based iPod has been detected, or the model has not been determined. An iPod containing a hard drive is not recommended for use with the motorcycle, as damage can result in the iPod. If choosing to proceed with using the connected iPod, press and hold the OK soft key on the audio system front panel.
  • If necessary, disconnect and reconnect the iPod.
Menus hanging or not operating properly
  • Press the MODE SEL switch to exit iPod mode, then press the MODE SEL switch to reselect iPod mode.
No audio or other audio problems
  • Speaker (SPKR) switch is set for headset operation (on equipped models).
  • For iPhone or iPod touch, start the iPod or music application on the device.
  • For iPhone, set to airplane mode.
  • Vehicle battery has been drained.
  • Press the MODE SEL switch to exit iPod mode, then press the MODE SEL switch to reselect iPod mode.
  • Disconnect and reconnect the iPod.
1iPod not detected or connected
2iPod synchronizing with Advanced Audio System
3iPod model determined as hard drive type
4iPod model not determined
Figure 1. iPod System Messages