USA Owners California Limited Emissions Warranty
Your Warranty Rights and Obligations
The California Air Resources Board and Harley-Davidson Motor Company are pleased to explain the emission control system warranty on your new motorcycle. In California, new motor vehicles must be designed, built and equipped to meet the State's stringent anti-smog standards. Harley-Davidson Motor Company must warrant the emission control system on your motorcycle for the periods of time listed below provided there has been no abuse, unapproved modification, neglect or improper maintenance of your motorcycle.
Your emission control system may include parts such as the carburetor or fuel-injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, connectors and other emission-related assemblies.
Where a warrantable condition exists, within the warranty period noted below, your authorized Harley-Davidson dealer will repair your motorcycle at no cost to you including diagnosis, parts and labor.
Manufacturer's Warranty Coverage
For a period of use of five years or 30,000 km (18641 mi), whichever first occurs, beginning on the date the motorcycle is delivered to the ultimate purchaser or, if the motorcycle is placed in service as a demonstrator or company motorcycle prior to sale at retail, the date it is first placed in service.
If any emission related part on your motorcycle is defective, the part will be repaired or replaced by Harley-Davidson Motor Company. This is your emission control system DEFECTS WARRANTY.
Owner's Warranty Responsibilities
As the motorcycle owner, you are responsible for the performance of the required maintenance listed in your Owner's Manual. Harley-Davidson recommends that you retain all receipts covering maintenance on your motorcycle, but Harley-Davidson cannot deny emissions warranty coverage solely for the lack of receipts or for your failure to en sure the performance of all scheduled maintenance.
You are responsible for presenting your motorcycle to an authorized Harley-Davidson dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
As the motorcycle owner, you should also be aware that Harley-Davidson may deny you warranty coverage if your motorcycle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
If you have any questions regarding your warranty rights and responsibilities, you should contact Harley-Davidson Customer Service Department at 1-800-258-2464 (U.S. only) or 1-414-343-4056, or the California Air Resources Board at 9528 Telstar Ave., El Monte, California 91731.
Additional Warranty Terms
The warranty period starts the date the motorcycle is delivered to the ultimate purchaser or, if the motorcycle is placed in service as a demonstrator or company motorcycle prior to sale at retail, the date it is first placed in service.
The emission control system of each new Harley-Davidson motorcycle was designed, built and tested using only Genuine Harley-Davidson parts and with these parts the motorcycle is certified as being in conformity with California emission control regulations.
We recommend that you take your motorcycle to an authorized Harley-Davidson dealer for repairs under this warranty. The dealer has factory-trained mechanics and genuine Harley-Davidson parts. However, in the case of an "emergency" (as defined below), you could have repairs performed at any available service establishment or by the owner, using any replacement part. An authorized Harley-Davidson dealer not being reasonably available, or a part not being available within a reasonable time period (not to exceed 30 days from the time the motorcycle is initially presented to a Harley-Davidson dealer for repair) constitutes an emergency. Harley-Davidson will reimburse the owner for such repairs, including diagnosis, only if it is established that the repairs are covered under this emission warranty. Harley-Davidson's parts reimbursement, however, will not exceed our suggested retail price for all warranted parts replaced and our labor reimbursement will be limited to our recommended time allowances for emission system repairs at the geographically appropriate hourly labor rate.
To obtain reimbursement from Harley-Davidson for such emergency repairs, you must keep all failed parts and original receipts, so you can present them to an authorized Harley-Davidson dealer for inspection. Harley-Davidson recommends that you bring your motorcycle to an authorized dealer for inspection to en sure that the emergency repairs were done properly.
Remember: Use of non-Harley-Davidson replacement parts may impair the effectiveness of the emission control system or otherwise damage your motorcycle. If other than genuine Harley-Davidson parts are used for maintenance, replacement or repair of components affecting emission control, you should obtain written assurances that such non-Harley-Davidson parts are warranted by their manufacturer to be equal in quality to Genuine Harley-Davidson parts in both performance and durability. The use of non-Harley-Davidson replacement parts does not invalidate the existing warranty, if any, on other Harley-Davidson components unless the non-Harley-Davidson parts cause damage to warranted parts or result in the creation of an emissions non-compliant motorcycle. However, HARLEY-DAVIDSON ASSUMES NO LIABILITY UNDER THIS WARRANTY WITH RESPECT TO ANY PARTS WHICH ARE NOT GENUINE HARLEY-DAVIDSON PARTS, unless Harley-Davidson parts cause damage to non-genuine Harley-Davidson parts.
What Is Covered by this Emission Warranty
The emission control system warranty covers the following "warranted parts" only:
Fuel Tank (non-cosmetic failures only)
If used on the above: hoses, clamps, fittings, tubing, sealing gaskets and mounting hardware.
What Is Not Covered by this Emission Warranty
The emission control system warranty does not cover:
Malfunctions in any "warranted parts" caused by any of the following: abuse, misuse, unapproved modification or alteration, tampering, disconnection, or improper or inadequate maintenance. The warranty also does not cover replacement of listed parts in the event that the vehicle has been rendered emissions non-compliant in the state of California through actions noted above.
Damage resulting from accident, acts of nature or other events beyond the control of Harley-Davidson.
The repair or replacement of "warranted parts" which are scheduled for replacement prior to 30,000 km (18641 mi), once these parts have been replaced at the first replacement interval as part of required maintenance services.
Repairs and services performed by anyone other than an authorized Harley-Davidson Dealer (except in case of emergency as defined above).
Loss of time, inconvenience, loss of use of the motorcycle, towing of the vehicle, or commercial loss and/or consequential damages.
Repairs on any motorcycle of which odometer mileage has been changed so that mileage cannot be readily determined.