Your Consumer Rights
The benefits given to you under this H-D Radio Warranty are additional to, and do not detract from, other rights and remedies that you may have in respect of the radio or its installation under Australian and New Zealand laws, including consumer protection laws.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand, our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.
This warranty is provided by Harley-Davidson Motor Company P.O. Box 653, Milwaukee, Wisconsin 53201, U.S.A, phone: +1 (414 343-4056) ("Harley-Davidson").
Harley-Davidson warrants that an authorised Harley-Davidson dealer will repair or replace your Harley-Davidson radio if it is found to be defective in factory materials or workmanship, under normal use and service, during the warranty period set out below.
Such repair or replacement will be Harley-Davidson's sole obligation and your sole remedy under this H-D Radio Warranty, however you may have other rights under Australian and New Zealand laws, as described above.
Note that goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.
Warranty Period
The warranty period is a period of twenty-four (24) months starting from the earlier of:
(a) the date of delivery of the motorcycle on which the radio is installed by an authorised Harley-Davidson dealer to the first retail purchaser; or
(b) the third anniversary of the last day of the model year of the motorcycle on which the radio is installed (if not sold to a retail purchaser before that date).
Any unexpired portion of this H-D Radio Warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the limited warranty period. See the OWNER CONTACT INFORMATION section of this Owner's Manual for information regarding notification of ownership changes.
Note: If the motorcycle was used as a demonstrator or company motorcycle, then the warranty period may have started and/or expired prior to the initial retail sale. See an authorised Harley-Davidson dealer for details.
This H-D Radio Warranty does not cover defects or damage due to abuse, misuse or improper installation, or any radio on a motorcycle which has been registered with Harley-Davidson as a collector's vehicle. Radios with a touchscreen have a replaceable protective film. Damage to the radio due to use without this screen protector is not covered under warranty. The screen protector itself is a serviceable wear part which can be purchased at an authorized Harley-Davidson dealer. Wear or subsequent damage to the screen protector is not covered under warranty. Also, the limited warranty does not cover syncing issues or an improper functioning radio caused by an incompatible phone or other media storage device (MP3, jump drive, etc.). See an authorised Harley-Davidson dealer for details.
Obtaining Warranty Service
To obtain warranty service, return your motorcycle with sound system intact, at your expense, within the warranty period to an authorised Harley-Davidson dealer.
Harley-Davidson's network of authorised dealers is large, and continues to expand. To find current contact information for your nearest authorised dealer, visit our website at