Most sales or service issues will be resolved at the dealership. However if an issue arises that your dealer cannot resolve, please follow the procedure below.
1. Discuss your problem with the appropriate personnel at the dealership in the Sales, Service or Parts area. If that proves unsuccessful, speak to the owner of the dealership or the general manager.
2. If you cannot resolve the issue with the dealership, you can contact the Harley-Davidson Customer Service Department by calling (414) 343-4056 or write to:
Table 1.
Attention: Customer Service Department
Harley-Davidson Motor Company
P. O. Box 653
Milwaukee, WI 53201
To avoid delays, please have the following information available to give to the Customer Service Representative: