24 Months/Unlimited Miles
Harley-Davidson Motor Company Group, LLC warrants for any new 2023 Harley-Davidson® motorcycle that an authorized Harley-Davidson dealer will repair or replace without charge any parts found under normal use to be defective in factory materials or workmanship. Such repair or replacement of defective parts will be Harley-Davidson's sole obligation and your sole and exclusive remedy under this limited warranty. This limited warranty applies only for the duration identified below.
No person, including Harley-Davidson dealers, may modify, extend, or waive any part of this warranty. As a condition of this warranty, you are responsible for properly using, maintaining, and caring for your motorcycle as outlined in your Owner’s Manual. Harley-Davidson recommends that you maintain copies of all maintenance records and receipts.
Except as described in the following paragraphs, taking your motorcycle to be serviced by a repair shop that is not an authorized Harley-Davidson dealer will not void this warranty, and using non-genuine Harley-Davidson parts alone will not void this warranty.
Harley-Davidson may, however, exclude warranty coverage for defects or damage caused by unauthorized (a) parts, (b) service, or (c) use of the vehicle, including defects or damage caused by use of non-Genuine Harley-Davidson parts or use of the vehicle for racing or competition, and denial of coverage may be based on installation of parts designed for unauthorized uses of the vehicle, such as a trailer hitch.
Additionally, Harley-Davidson shall exclude warranty coverage and deny all warranty claims for functional defects of powertrain components for any Harley-Davidson motorcycle registered in the United States if the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency, or if Harley-Davidson or any authorized Harley-Davidson dealer has any information to show that the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency.
Disclaimers & Limitations
THERE IS NO OTHER EXPRESS WARRANTY ON THE MOTORCYCLE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY, OR TO THE DURATION SET FORTH IN YOUR STATE'S WARRANTY STATUTES, WHICHEVER IS SHORTER. ANY IMPLIED WARRANTY IS NOT TRANSFERRED TO SUBSEQUENT PURCHASERS/BUYERS OF THE MOTORCYCLE.
THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE DOES NOT APPLY IF YOUR MOTORCYCLE IS USED FOR RACING, EVEN IF THE MOTORCYCLE IS EQUIPPED FOR RACING.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY-DAVIDSON NOR ITS AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, LOSS OF MOTORCYCLE USE, COMMERCIAL LOSS OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Harley-Davidson and your dealer are not responsible for any time or income that you lose, any inconvenience, the loss of your transportation or use of your motorcycle, the cost of a rental motorcycle, fuel, travel, meals, or lodging, or for any other incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be recovered unless applicable law prohibits their disclaimer. You may not bring any warranty-related claim as a class representative, a private attorney general, a member of a class of claimants or in any other representative capacity. Harley-Davidson shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Warranty Duration
  1. The duration of this limited warranty is 24-months, starting from the earlier of:
    1. The date of initial retail purchase and delivery of the motorcycle from an authorized Harley-Davidson dealer, or:
    2. Two (2) years after the model year launch of the vehicle in question.
      1. Example: An unsold 2022 vehicle warranty will start when the 2024 models start to ship.
    2. Your authorized Harley-Davidson dealer will submit an electronic Sales and Warranty Registration form to initiate your limited warranty.
  2. Any unexpired portion of this limited warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the limited warranty period.
Owner's Obligations
To obtain warranty service, return your motorcycle at your expense within the limited warranty period to an authorized Harley-Davidson dealer. The authorized Harley-Davidson dealer should be able to provide warranty service during normal business hours, depending upon the workload of the authorized dealer's service department and the availability of necessary parts.
Exclusions
For On-Road Motorcycles, this Limited warranty will not cover claims arising from the following:
  1. Failure to operate or maintain your motorcycle as specified in the owner's manual, including the Maintenance Responsibilities, Service Intervals & Records, and Maintenance & Lubrication sections.
  2. Abuse, neglect, misuse, improper storage, use "off the highway," or used for racing or competition of any kind.
  3. Motorcycles which are not manufactured to comply with the laws of the market in which they are registered.
  4. Defects or damage caused by installation of off-road parts or competition parts installed to enhance performance, or making other unapproved modifications, including but not limited to a trailer hitch. This includes the use of genuine Harley-Davidson parts in unapproved applications.
  5. An act of God, war, riot, insurrection, nuclear contamination, natural disasters, including, but not limited to, lightning, forest fires, dust storms, hail storms, ice storms, earthquakes, or floods, or other circumstances out of Harley-Davidson's control.
  6. A motorcycle which has been in an accident or collision, dropped or struck.
  7. A Motorcycle that experiences (A) radio / TFT display syncing issues, (B) improper functioning radio / TFT display, (C) damage to the radio / TFT display caused by: including but not limited to, phone or other media storage device (MP3, jump drive, or etc.) software, abnormal use, unauthorized modification, computer viruses, or installation of unauthorized software, peripherals and attachments (accessories, GPS/Satellite units).
    1. Replacement parts under this warranty may include a refurbished radio.
On-Road/Off-Road Vehicles
Harley-Davidson’s Pan America was designed for on-road and moderate off-road use. This entails use on paved and gravel roads and groomed trails, but does not include competition courses, rally routes or similar uses.
For On-Road/Off-Road Motorcycles, this limited warranty will not cover claims arising from the following:
  1. Failure to operate or maintain your motorcycle as specified in the Owner’s Manual, including the Maintenance Responsibilities, Service Intervals & Records, and Maintenance & Lubrication sections.
  2. Abuse, neglect, misuse, improper storage, or use for racing or competition of any kind.
  3. Motorcycles not equipped to comply with the laws of the market in which they are registered.
  4. Defects or damage caused by installation of off-road or competition parts installed to enhance performance, or making other unapproved modifications, including but not limited to a trailer hitch. This includes the use of genuine Harley-Davidson parts in unapproved applications.
  5. An act of God, war, riot, insurrection, nuclear contamination, natural disasters, including, but not limited to, lightning, forest fires, dust storms, hail storms, ice storms, earthquakes, or floods, or other circumstances out of Harley-Davidson’s control.
  6. A motorcycle which has been in an accident, collision, dropped or struck.
  7. A Motorcycle that experiences (A) radio / TFT display syncing issues, (B) improper functioning radio / TFT display, (C) damage to the radio / TFT display caused by: including but not limited to, phone or other media storage device (MP3, jump drive, or etc.) software, abnormal use, unauthorized modification, computer viruses, or installation of unauthorized software, peripherals and attachments (accessories, GPS/Satellite units).
    1. Replacement parts under this warranty may include a refurbished radio.
Other Limitations
This limited warranty does not cover:
  1. Parts and labor for normal maintenance as recommended in the owner's manual, or the replacement of parts due to normal wear and tear including, but not limited to, the following: light bulbs, tires, lubrication, oil and filter change, fuel system cleaning, battery maintenance, engine tune-up, spark plugs, brake pads, brake discs, clutches and components, chain/belt adjustment, and chain/belt replacement.
  2. Cosmetic damage that arises as a result of owner misuse or abuse, lack of proper maintenance as described in the Owner’s Manual, or environmental conditions (except concerns that result from defects in factory materials or workmanship, which are covered by this limited warranty for the duration of the limited warranty period), including but not limited to windshield cracking or other damage caused by road debris, overtightened fasteners, or use of cleaning products other than those approved by Harley-Davidson.
  3. Any cosmetic damage allegedly existing at the time of retail delivery that has not been documented by the authorized Harley-Davidson selling dealer prior to retail delivery.
  4. Defects or damage to the motorcycle caused by alterations outside of Harley-Davidson's factory specifications or caused by alterations or use of parts or accessories not approved for the make and model year of your motorcycle.
  5. Damage caused by installation or use of non-genuine Harley-Davidson parts, or unapproved genuine Harley-Davidson parts, even those installed by an authorized Harley-Davidson dealership, that cause a genuine Harley-Davidson part to fail. Examples include, but are not limited to performance-enhancing powertrain components or software, exhaust systems, trailer hitches, non-approved tires, lowering kits, handlebars, and add-ons connected to the factory electrical system.
  6. Upgraded parts as a warranty replacement. The limited warranty allows for repair or replacement of failed parts to put the vehicle, component, or part back to its original condition with factory supplied materials and as delivered. We will take all steps to repair/replace the part to make it correct for the customer. This does not include upgrades to parts - unless no other suitable component is available as a direct replacement. This would require an authorization prior to repair.
  7. United States customers: Functional defects of powertrain components for any Harley-Davidson motorcycle registered in the United States if the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency, or if Harley-Davidson or any authorized Harley-Davidson dealer has any information to show that the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency.
Important: Read Carefully
  1. Authorized Harley-Davidson dealers are independently owned and operated and may sell non-Harley-Davidson products. Because of this, HARLEY-DAVIDSON IS NOT RESPONSIBLE FOR THE SAFETY, QUALITY, OR SUITABILITY OF ANY NON-HARLEY-DAVIDSON PART, ACCESSORY OR DESIGN MODIFICATION INCLUDING, BUT NOT LIMITED TO, LABOR WHICH MAY BE SOLD AND/OR INSTALLED BY AUTHORIZED HARLEY-DAVIDSON DEALERS.
  2. This limited warranty is a contract between you and Harley-Davidson. It is separate and apart from any warranty, service plan, or service contract you may receive or purchase from an authorized Harley-Davidson dealer. An authorized Harley-Davidson dealer is not authorized to alter, modify, expand, or in any way change the terms and conditions of this limited warranty.
  3. Any warranty work or parts replacement authorized by Harley-Davidson will not preclude Harley-Davidson from later relying on any exclusion where applicable.
  4. Harley-Davidson and its authorized dealers reserve the right to modify or service motorcycles designed and manufactured by Harley-Davidson at any time without incurring any additional obligation to make the same alteration or change to a motorcycle previously built and sold. Harley-Davidson reserves the right to provide post-warranty repairs, conduct repair campaigns, offer good-will or customer satisfaction repairs or extend the warranty coverage for certain motorcycles at its sole discretion. Said repairs or extensions of warranty coverage in no way obligates Harley-Davidson to provide similar accommodations to other owners of similar motorcycles. Sometimes Harley-Davidson may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of your limited warranty. Check with your authorized Harley-Davidson dealer to learn whether such programs are available to you. Your state may prohibit these types of offers, in which case, they may not be available to you.
  5. The fact that a part is labeled or branded Harley-Davidson does not necessarily make it appropriate or warranted for the make and model of your motorcycle. The use of parts not designed and tested for your motorcycle may have negative consequences on the performance of your motorcycle and may cause damage or defects not covered by this limited warranty.
  6. It is possible to overload your vehicle's charging system by adding too many electrical accessories. If the combined electrical accessories operating at any one time consume more electrical current than the vehicle's charging system can produce, the electrical consumption can discharge the battery and cause damage to the vehicle's electrical system.
Environmental Factors
  1. Warranty will cover rust/corrosion and/or pitting on one component, one time only, under appropriate conditions. If a vehicle is exhibiting any of these conditions on more than one component, warranty coverage will be denied.
  2. Warranty will cover rust/corrosion and/or pitting on multiple components only if they are the same component (i.e. both mirrors, both rider footboards, etc.)
  3. Warranty will not cover rust/corrosion and/or pitting on wheels at any time unless the condition had been properly documented in the DPQA. For warrantable conditions see Cosmetic Quality Guide.
  4. Warranty will not cover rust/corrosion and/or pitting as a result of damage from road debris, hazards, neglect, chemical exposure or abuse/misuse of the motorcycle.
  5. Warranty will not cover rust/corrosion inside fuel tanks.
  6. Warranty will not cover rust/corrosion and/or pitting or part wear that results from off-road use.
The owner is responsible for protecting the motorcycle from any cosmetic damage resulting from use and/or from exposure to the elements.
USA Owners 49 State Limited Emissions Warranty
The following limited warranty applies to the emission control system, is in addition to the MOTORCYCLE LIMITED WARRANTY and NOISE CONTROL SYSTEM LIMITED WARRANTY, and applies only to Harley-Davidson motorcycles certified for sale, registered, and normally operated in the U.S. For California models, refer to the CALIFORNIA EMISSIONS CONTROL WARRANTY STATEMENT for additional warranty provisions.
Harley-Davidson Motor Company warrants to the first owner and each subsequent owner that this vehicle is designed, built, and equipped so as to conform at the time of sale with applicable regulations under section 7521 of Title 42 of the United States Code, and that it is free from defects in materials and workmanship which would cause this motorcycle to fail to conform with applicable emissions regulations for five (5) years from the initial retail purchase and delivery from an authorized Harley-Davidson dealer (or five (5) years from the date the motorcycle is first placed in service, if it is first placed in service as a "“demonstrator"” or "“company"” motorcycle prior to delivery), or 30,000 km (18641 mi), whichever occurs first. Any unexpired portion of this limited warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the warranty period.
Harley-Davidson Motor Company Group, LLC warrants for any new 2023 Harley-Davidson emission control system that an authorized Harley-Davidson dealer will repair or replace without charge any parts found under normal use to be defective in factory materials or workmanship. Such repair or replacement of defective parts will be Harley-Davidson's sole obligation and your sole and exclusive remedy under this limited warranty. This limited warranty applies only for the duration identified below.
To obtain warranty service, return your motorcycle at your expense within the limited warranty period to an authorized Harley-Davidson dealer. The authorized Harley-Davidson dealer should be able to provide warranty service during normal business hours, depending upon the workload of the authorized dealer's service department and the availability of necessary parts.
For further information, you can contact Harley-Davidson Motor Company Group,LLC, in the following ways
THERE IS NO OTHER EXPRESS WARRANTY ON THE MOTORCYCLE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
The limited warranty period shall begin on the date the motorcycle is delivered to the first retail purchaser or, if the motorcycle is placed in service as a demonstrator or company motorcycle prior to sale at retail, on the date it is first placed in service.
Except as described in the following paragraphs, taking your motorcycle to be serviced by a repair shop that is not an authorized Harley-Davidson dealer will not void this emissions control system limited warranty, and using non-genuine Harley-Davidson parts alone will not void this warranty.
Harley-Davidson may, however, exclude warranty coverage for defects or damage caused by unauthorized (a) parts, (b) service, or (c) use of the vehicle, including defects or damage caused by use of non-Genuine Harley-Davidson parts or use of the vehicle for racing or competition, and denial of coverage may be based on installation of parts designed for unauthorized uses of the vehicle, such as a trailer hitch.
Additionally, Harley-Davidson shall exclude warranty coverage and deny all warranty claims for functional defects of powertrain components for any Harley-Davidson motorcycle registered in the United States if the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency, or if Harley-Davidson or any authorized Harley-Davidson dealer has any information to show that the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency.
THE FOLLOWING ITEMS ARE NOT COVERED BY THE EMISSION CONTROL SYSTEM LIMITED WARRANTY
  1. Failures which arise as a result of misuse, tampering, alterations, accident, acts of nature, or improper or inadequate maintenance as specified in the Owner's Manual.
  2. Required maintenance services (as specified in the Owner's Manual) and the replacement of parts (such as spark plugs, fuel, and oil filters, etc.) used in required maintenance.
  3. Any motorcycle on which the odometer mileage has been changed so that the mileage cannot be determined.
  4. TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY-DAVIDSON NOR ITS AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, TOWING OF THE VEHICLE, LOSS OF MOTORCYCLE USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Items Covered by this Emission Warranty
The emission control system warranty may cover the following parts if the defect is deemed to be emissions-related:
Fuel Tank (non-cosmetic failures only)
If used on the above: hoses, clamps, fittings, tubing, sealing gaskets and mounting hardware.
Detailed instructions for proper maintenance and use of this motorcycle, including the time and/or mileage intervals at which such maintenance is to be performed, may be found in this Owner's Manual under Service Intervals and Records.
Other Rights
This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Recommendations for Required Maintenance
It is recommended that any emission system maintenance be performed by an authorized Harley-Davidson dealer using genuine Harley-Davidson replacement parts. However, the maintenance, replacement or repair of the emissions control system may be performed by any other qualified service outlet or individual. Non-genuine Harley-Davidson parts may be used, but such parts should be checked to make sure they are certified to comply with U.S. Environmental Protection Agency Standards.
California and Select International Markets Evaporative Emission Controls
All new Harley-Davidson motorcycles sold in the State of California and select international markets have an evaporative emission control system. This system is designed to meet CARB and local regulations in effect at the time of manufacture.
The system requires a small amount of maintenance. Periodically inspect system to verify that hoses are properly routed, not kinked or blocked and that all fittings are secure. Periodically check mounting hardware for tightness.
California Emissions Control Warranty Statement
Your Warranty Rights and Obligations
The California Air Resources Board and Harley-Davidson Motor Company are pleased to explain the emission control system warranty on your new motorcycle. In California, new motor vehicles must be designed, built, and equipped to meet the State's stringent anti-smog standards. Harley-Davidson Motor Company warrants the emission control system on your motorcycle for the periods of time listed below, provided there has been no abuse, neglect, or improper maintenance of your motorcycle.
Your emission control system may include parts such as the carburetor or fuel-injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors, and other emission-related assemblies.
Where a warrantable condition exists, within the warranty period noted below, Harley-Davidson will repair your motorcycle at no cost to you including diagnosis, parts, and labor.
Manufacturer's Warranty Coverage
For a period of use of five years or 30,000 km (18641 mi), whichever first occurs, beginning on the date the motorcycle is delivered to the ultimate purchaser or, if the motorcycle is placed in service as a demonstrator or company motorcycle prior to sale at retail, the date it is first placed in service.
If any emission-related part on your motorcycle is defective, the part will be repaired or replaced by Harley-Davidson Motor Company. This is your emission control system DEFECTS WARRANTY.
Owner's Warranty Responsibilities
As the motorcycle owner, you are responsible for the performance of the required maintenance listed in your Owner's Manual. Harley-Davidson recommends that you retain all receipts covering maintenance on your motorcycle, but Harley-Davidson cannot deny emissions warranty coverage solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance, unless the condition is caused by your lack of maintenance or improper maintenance.
You are responsible for presenting your motorcycle to an authorized Harley-Davidson dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
As the motorcycle owner, you should also be aware that Harley-Davidson may deny you warranty coverage if your motorcycle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications.
If you have any questions regarding your warranty rights and responsibilities, you should contact;
Additional Warranty Terms
The emission control system of each new Harley-Davidson motorcycle was designed, built, and tested using only Genuine Harley-Davidson parts and with these parts the motorcycle is certified as being in conformity with California emission control regulations.
We recommend that you take your motorcycle to an authorized Harley-Davidson dealer for repairs under this limited warranty.
The dealer has factory-trained mechanics and genuine Harley-Davidson parts that are compliant with California emission control regulations. However, in the case of an "emergency" (as defined below), you may have repairs performed at any available service establishment or by the owner, using any replacement part. An authorized Harley-Davidson dealer not being reasonably available, or a part not being available within a reasonable time period (not to exceed 30 days from the time the motorcycle is initially presented to a Harley-Davidson dealer for repair) constitutes an “emergency.” Harley-Davidson will reimburse the owner for such repairs, including diagnosis, only if it is established that the repairs are covered under this emission warranty. Harley-Davidson's parts reimbursement, however, will not exceed our suggested retail price for all warranted parts replaced and our labor reimbursement will be limited to our recommended time allowances for emission system repairs at the geographically appropriate hourly labor rate.
To obtain reimbursement from Harley-Davidson for such emergency repairs, you must keep all failed parts and original receipts, so you can present them to an authorized Harley-Davidson dealer for inspection. Harley-Davidson recommends that you bring your motorcycle to an authorized dealer for inspection to ensure that the emergency repairs were done properly.
Remember: Use of non-Harley-Davidson replacement parts may impair the effectiveness of the emission control system or otherwise damage your motorcycle. The use of non-Harley-Davidson replacement parts does not invalidate the existing warranty, if any, on other Harley-Davidson components unless the non-Harley-Davidson parts cause damage to warranted parts or result in the creation of an emissions non-compliant motorcycle. However, HARLEY-DAVIDSON ASSUMES NO LIABILITY UNDER THIS WARRANTY WITH RESPECT TO ANY PARTS WHICH ARE NOT GENUINE HARLEY-DAVIDSON PARTS, unless Harley-Davidson parts cause damage to non-genuine Harley-Davidson parts.
What Is Covered by this Emission Warranty
The emission control system warranty covers the following "warranted parts" only:
Fuel Tank (non-cosmetic failures only)
If used on the above: hoses, clamps, fittings, tubing, sealing gaskets and mounting hardware.
What Is Not Covered by this Emission Warranty
The emission control system warranty does not cover:
  1. Malfunctions in any "warranted parts" caused by any of the following: abuse, misuse, unapproved modification or alteration, tampering, disconnection, or improper or inadequate maintenance. The warranty also does not cover replacement of listed parts in the event that the vehicle has been rendered emissions non-compliant in the state of California through actions noted above.
  2. Damage resulting from accident, acts of nature or other events beyond the control of Harley-Davidson.
  3. The repair or replacement of "warranted parts" which are scheduled for replacement prior to 30,000 km (18641 mi), once these parts have been replaced at the first replacement interval as part of required maintenance services.
  4. Repairs and services performed by anyone other than an authorized Harley-Davidson Dealer (except in case of emergency as defined above).
  5. Loss of time, inconvenience, loss of use of the motorcycle, towing of the vehicle, or commercial loss and/or consequential damages.
  6. Repairs on any motorcycle of which odometer mileage has been changed so that mileage cannot be readily determined.
TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY-DAVIDSON NOR ITS AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, TOWING OF THE VEHICLE, LOSS OF MOTORCYCLE USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Submit a warranty claim for repairs on vehicles within the 24-month factory limited warranty and mileage is less than 30,000 km (18641 mi) using an MC claim type. If the vehicle is outside 24-month factory limited warranty but within the 5-year, 30,000 km (18641 mi) emissions control system limited warranty, submit the claim on an EMS claim type.
Claim Type – EMS
EPA Regulations
Tampering with noise control / exhaust emissions control system prohibited:
Federal law prohibits the following acts or the causing thereof: (1) the removal or rendering inoperative by any person other than for the purposes of maintenance, repair, or replacement of any device or element of design incorporated into any new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use, or (2) the use of the vehicle after such device or element of design has been removed or rendered inoperative by any person.
Among those acts presumed to constitute tampering are the following:
  1. Replacing the muffler(s) and/or the entire exhaust system with parts not certified to be noise legal for street use.
  2. Removing or modifying the muffler internal baffles in any way.
  3. Replacing the air intake/cleaner assembly with one not certified to be noise legal for street use.
  4. Modifying the air intake/cleaner assembly in such a way as to make the vehicle no longer noise legal for street use.
Noise Control System Limited Warranty
The following limited warranty applies to the noise control system, is in addition to the MOTORCYCLE LIMITED WARRANTY and EMISSION CONTROL SYSTEM LIMITED WARRANTY, and applies only to Harley-Davidson motorcycles sold in the U.S.
Harley-Davidson warrants to the first owner and each subsequent owner that this motorcycle is designed and built so as to conform at the time of sale with applicable regulations of the U.S. Environmental Protection Agency (as tested following F-76 Drive-By test procedure) and that it is free from defects in factory materials and workmanship which can cause this motorcycle not to meet U.S. Environmental Protection Agency Standards within one (1) year from initial retail purchase and delivery from an authorized Harley-Davidson dealer or one (1) year from the [second] anniversary of the last day of the model year of the motorcycle, or 6,000 km (3,730 mi) whichever occurs first. Any unexpired portion of this limited warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the limited warranty period. If the motorcycle was used as a demonstrator or company motorcycle, then the limited warranty period may have started and/or expired prior to the initial retail sale. See an authorized Harley-Davidson dealer for details.
Harley-Davidson Motor Company Group, LLC warrants for any new 2023 Harley-Davidson noise control system that an authorized Harley-Davidson dealer will repair or replace without charge any parts found under normal use to be defective in factory materials or workmanship. Such repair or replacement of defective parts will be Harley-Davidson's sole obligation and your sole and exclusive remedy under this limited warranty. This limited warranty applies only for the duration identified below.
To obtain warranty service, return your motorcycle at your expense within the limited warranty period to an authorized Harley-Davidson dealer. The authorized Harley-Davidson dealer should be able to provide warranty service during normal business hours, depending upon the workload of the authorized dealer's service department and the availability of necessary parts. For further information, you can contact Harley-Davidson Motor Company Group,,LLC, in the following ways
Except as described in the following paragraphs, taking your motorcycle to be serviced by a repair shop that is not an authorized Harley-Davidson dealer will not void this emissions control system limited warranty, and using non-genuine Harley-Davidson parts alone will not void this warranty.
Harley-Davidson may, however, exclude warranty coverage for defects or damage caused by unauthorized (a) parts, (b) service, or (c) use of the vehicle, including defects or damage caused by use of non-Genuine Harley-Davidson parts or use of the vehicle for racing or competition, and denial of coverage may be based on installation of parts designed for unauthorized uses of the vehicle, such as a trailer hitch.
Additionally, Harley-Davidson shall exclude warranty coverage and deny all warranty claims for functional defects of powertrain components for any Harley-Davidson motorcycle registered in the United States if the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency, or if Harley-Davidson or any authorized Harley-Davidson dealer has any information to show that the vehicle was tuned using a tuning product not covered by a California Air and Resources Board Executive Order or that was otherwise approved by the Environmental Protection Agency.
This limited warranty period shall begin on the date the motorcycle is delivered to the first retail purchaser or, if the motorcycle is placed in service as a demonstrator or company motorcycle prior to sale at retail, on the date it is first placed in service.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
THERE IS NO OTHER EXPRESS WARRANTY ON THE MOTORCYCLE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY, OR TO THE DURATION SET FORTH IN YOUR STATE'S WARRANTY STATUTES, WHICHEVER IS SHORTER. ANY IMPLIED WARRANTY IS NOT TRANSFERRED TO SUBSEQUENT PURCHASERS/BUYERS OF THE MOTORCYCLE. THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE DOES NOT APPLY IF YOUR MOTORCYCLE IS USED FOR RACING, EVEN IF THE MOTORCYCLE IS EQUIPPED FOR RACING. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
The following items are not covered by the noise control system limited warranty:
  1. Failures which arise as a result of misuse, alteration, or non-performance of maintenance as specified in the Owner's Manual.
  2. Replacing, removing, or modifying any portion of the NOISE CONTROL SYSTEM (consisting of the exhaust system and air intake/cleaner assembly) with parts not certified to be noise legal for street use.
  3. Any motorcycle on which the odometer mileage has been changed so that the mileage cannot be determined.
  4. TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY-DAVIDSON NOR ITS AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, LOSS OF MOTORCYCLE USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Recommendations for Required Maintenance
It is recommended that any noise system maintenance be performed by an authorized Harley-Davidson® dealer using Genuine Harley-Davidson® replacement parts. The maintenance, replacement or repair of the noise control system may be performed by any other qualified service outlet or individual. Non-genuine parts may be used only if such parts are certified to comply with applicable U.S. Environmental Protection Agency standards.
Limited Motorcycle Warranty Australia/ New Zealand Only
This H-D Motorcycle Warranty, is provided by Harley-Davidson, Motor Company, P.O Box 653, Milwaukee, Wisconsin, 53201, U.S.A., Phone +1 (414) 343-4056, (“Harley-Davidson”)
Harley-Davidson warrants for any new 2023 Harley-Davidson motorcycle that an authorized Harley-Davidson dealer will repair or replace without charge any parts found to be defective in factory materials or workmanship under normal use during the warranty period outlined above.
Such repair or replacement of parts will be Harley-Davidson’s sole obligation and your sole remedy under this H-D Motorcycle Warranty, however you may have other rights under Australian and New Zealand laws, as described above.
NOTE
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.
Your Consumer Rights Australia/ New Zealand Only
The benefits given to you under this H-D Motorcycle Warranty are additional to, and do not detract from, other rights and remedies that you may have in respect of the motorcycle under Australian and New Zealand laws, including consumer protection laws.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand, our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.