24 Months/Unlimited Miles
36 Months/Unlimited Kilometers for Portugal, Spain, Sweden and Japan
Harley-Davidson Motor Company Inc. warrants for any new 2025 Harley-Davidson® motorcycle that an authorized Harley-Davidson dealer will repair or replace without charge any parts found under normal use to be defective in factory materials or workmanship. To the extent permitted by law, such repair or replacement of defective parts will be Harley-Davidson's sole obligation and your sole and exclusive remedy under this limited warranty (hereinafter "limited warranty" or "motorcycle limited warranty"). This limited warranty applies only for the duration identified in the "Warranty Period" section below.
No person, including Harley-Davidson dealers, may modify, extend, or waive any part of this warranty. As a condition of this limited warranty, you are responsible for properly using, maintaining, and caring for your motorcycle as outlined in your Owner’s Manual. Harley-Davidson recommends that you maintain copies of all maintenance records and receipts.
Except as described in the following paragraphs, taking your motorcycle to be serviced by a repair shop that is not an authorized Harley-Davidson dealer will not void this warranty, and using non-genuine Harley-Davidson parts alone will not void this warranty.
Harley-Davidson may, however, exclude warranty coverage for defects or damage caused by unauthorized (a) parts, (b) service, or (c) use of the vehicle, including defects or damage caused by use of non-Genuine Harley-Davidson parts, unapproved Genuine Harley-Davidson parts or use of the vehicle for racing or competition. Denial of coverage may be based on installation of parts designed for unauthorized uses of the vehicle, such as a trailer hitch.
Additionally, Harley-Davidson shall exclude warranty coverage and deny all warranty claims for functional defects of powertrain components for any Harley-Davidson motorcycle registered in your country if Harley-Davidson or any authorized Harley-Davidson dealer has any information showing that the vehicle was tuned using a tuning product not covered by the local governmental authorities.
Disclaimers & Limitations
THERE IS NO OTHER EXPRESS WARRANTY ON THE MOTORCYCLE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY, OR TO THE DURATION SET FORTH IN APPLICABLE LAW, WHICHEVER IS SHORTER.EXCEPT WHERE PROHIBITED BY LAW, ANY IMPLIED WARRANTY IS NOT TRANSFERRED TO SUBSEQUENT PURCHASERS/BUYERS OF THE MOTORCYCLE.
THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE DOES NOT APPLY IF YOUR MOTORCYCLE IS USED FOR RACING, EVEN IF THE MOTORCYCLE IS EQUIPPED FOR RACING.
TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER HARLEY-DAVIDSON NOR ITS AFFILIATES NOR ITS AUTHORIZED DEALERS SHALL BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, LOSS OF MOTORCYCLE USE, COMMERCIAL LOSS OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Neither Harley-Davidson nor its affiliates nor its authorized dealers are responsible for any time or income that you lose, any inconvenience, loss of your transportation or use of your motorcycle, cost of a rental motorcycle, fuel, travel, meals, or lodging, or for any other incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be recovered unless applicable law prohibits their disclaimer. You may not bring any warranty-related claim as a class representative, a private attorney general, a member of a class of claimants or in any other representative capacity. Harley-Davidson shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services.
This motorcycle Limited Warranty gives you specific legal rights, and you may also have other rights which vary from country to country except decisions based on your local Customer Protection Laws arbitration awards and/or dispute resolution awards supersede Company policy.
Warranty Period
The duration of this limited warranty is 24 months.
Portugal, Spain, Sweden and Japan duration is 36 months.
The warranty period for all coverages begins on the date of initial retail purchase of a new motorcycle from an authorized Harley-Davidson dealer.
Any unexpired portion of the motorcycle Limited Warranty will be transferred to subsequent owners, upon the resale of the motorcycle during the warranty period.
NOTE
For rental, H.O.G.™, H-D® Company Owned Vehicles (COV), or Police motorcycles, the warranty period will begin when the motorcycle is first placed into service, and initial retail purchasers will receive any unexpired portion of the motorcycle Limited Warranty
Owner's Obligations
To obtain warranty service, return your motorcycle at your expense within the limited warranty period to an authorized Harley-Davidson dealer. The authorized Harley-Davidson dealer should be able to provide warranty service during normal business hours, depending upon the workload of the authorized dealer's service department and the availability of necessary parts.
Exclusions
For On-Road Motorcycles, this Limited warranty will not cover claims arising from the following:
Failure to operate or maintain your motorcycle as specified in the owner's manual, including the Maintenance Responsibilities, Service Intervals & Records, and Maintenance & Lubrication sections.
Abuse, neglect, misuse, improper storage, use "off the highway," or used for racing or competition of any kind.
Motorcycles which are not manufactured to comply with the laws of the market in which they are registered.
Defects or damage caused by installation of off-road parts or competition parts installed to enhance performance, or making other unapproved modifications, including but not limited to a trailer hitch. This includes the use of genuine Harley-Davidson parts in unapproved applications.
An act of God, war, riot, insurrection, nuclear contamination, natural disasters, including, but not limited to, lightning, forest fires, dust storms, hail storms, ice storms, earthquakes, or floods, or other circumstances out of Harley-Davidson's control.
A motorcycle which has been in an accident or collision, dropped or struck.
7. Damage to the radio and/or electronic display caused by abnormal use, unauthorized modifications, computer viruses, or installation of unauthorized software, peripherals and attachments (accessories, GPS/Satellite units), including but not limited to syncing issues or improper functioning devices, caused by an incompatible phone, incompatible media software, or other media storage device (MP3, jump drive, etc.).
Replacement parts under this warranty may include a refurbished radio.
On-Road/Off-Road Vehicles
Harley-Davidson’s Pan America was designed for on-road and moderate off-road use. This entails use on paved and gravel roads and groomed trails, but does not include competition courses, rally routes or similar uses.
For On-Road/Off-Road Motorcycles, this limited warranty will not cover claims arising from the following:
Failure to operate or maintain your motorcycle as specified in the Owner’s Manual, including the Maintenance Responsibilities, Service Intervals & Records, and Maintenance & Lubrication sections.
Abuse, neglected, misused, improper storage, or use for racing or competition of any kind.
Motorcycles not equipped to comply with the laws of the market in which they are registered.
Defects or damage caused by installation of off-road or competition parts installed to enhance performance, or making other unapproved modifications, including but not limited to a trailer hitch. This includes the use of genuine Harley-Davidson parts in unapproved applications.
An act of God, war, riot, insurrection, nuclear contamination, natural disasters, including, but not limited to, lightning, forest fires, dust storms, hail storms, ice storms, earthquakes, or floods, or other circumstances out of Harley-Davidson’s control.
A motorcycle which has been in an accident, collision, dropped or struck.
7. Damage to the radio and/or electronic display caused by abnormal use, unauthorized modifications, computer viruses, or installation of unauthorized software, peripherals and attachments (accessories, GPS/Satellite units), including but not limited to syncing issues or improper functioning devices, caused by an incompatible phone, incompatible media software, or other media storage device (MP3, jump drive, etc.).
Replacement parts under this warranty may include a refurbished radio.
Other Limitations
This limited warranty does not cover:
Parts and labor for normal maintenance as recommended in the owner's manual, or the replacement of parts due to normal wear and tear including, but not limited to, the following: light bulbs, tires, lubrication, oil and filter change, fuel system cleaning, battery maintenance, engine tune-up, spark plugs, brake pads, brake discs, clutches and components, chain/belt adjustment, and chain/belt replacement.
Cosmetic damage that arises as a result of owner misuse or abuse, lack of proper maintenance as described in the Owner’s Manual, or environmental conditions (except concerns that result from defects in factory materials or workmanship, which are covered by this limited warranty for the duration of the limited warranty period), including but not limited to windshield cracking or other damage caused by road debris, overtightened fasteners, or use of cleaning products other than those approved by Harley-Davidson.
Any cosmetic damage allegedly existing at the time of retail delivery that has not been documented by the authorized Harley-Davidson selling dealer prior to retail delivery.
Defects or damage to the motorcycle caused by alterations outside of Harley-Davidson's factory specifications or caused by alterations or use of parts or accessories not approved for the make and model year of your motorcycle.
Damage caused by installation or use of non-genuine Harley-Davidson parts, or unapproved genuine Harley-Davidson parts, even those installed by an authorized Harley-Davidson dealership, that cause a genuine Harley-Davidson part to fail. Examples include, but are not limited to performance-enhancing powertrain components or software, exhaust systems, trailer hitches, non-approved tires, lowering kits, handlebars, and add-ons connected to the factory electrical system.
Upgraded parts as a warranty replacement. The limited warranty allows for repair or replacement of failed parts to put the vehicle, component, or part back to its original condition with factory supplied materials and as delivered. We will take all steps to repair/replace the part to make it correct for the customer. This does not include upgrades to parts - unless no other suitable component is available as a direct replacement. This would require an authorization prior to repair.
Defects or damage impacting the functionality of powertrain components in a motorcycle that has been tuned using a tuner or calibration different from the original calibration installed at factory.
Important: Read Carefully
Authorized Harley-Davidson dealers are independently owned and operated and may sell non-Harley-Davidson products. Because of this, HARLEY-DAVIDSON IS NOT RESPONSIBLE FOR THE SAFETY, QUALITY, OR SUITABILITY OF ANY NON-HARLEY-DAVIDSON PART, ACCESSORY OR DESIGN MODIFICATION INCLUDING, BUT NOT LIMITED TO, LABOR WHICH MAY BE SOLD AND/OR INSTALLED BY AUTHORIZED HARLEY-DAVIDSON DEALERS.
This limited warranty is a contract between you and Harley-Davidson. It is separate and apart from any warranty, service plan, or service contract you may receive or purchase from an authorized Harley-Davidson dealer. No authorized Harley-Davidson dealer is authorized to alter, modify, expand, or in any way change the terms and conditions of this limited warranty.
Any warranty work or parts replacement authorized by Harley-Davidson will not preclude Harley-Davidson from later relying on any exclusion where applicable.
Harley-Davidson and its authorized dealers reserve the right to modify or service motorcycles designed and manufactured by Harley-Davidson at any time without incurring any additional obligation to make the same alteration or change to a motorcycle previously built and sold. Harley-Davidson reserves the right to provide post-warranty repairs, conduct repair campaigns, offer good-will or customer satisfaction repairs or extend the warranty coverage for certain motorcycles at its sole discretion. Said repairs or extensions of warranty coverage in no way obligates Harley-Davidson to provide similar accommodations to other owners of similar motorcycles. Sometimes Harley-Davidson may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of your limited warranty. Check with your authorized Harley-Davidson dealer to learn whether such programs are available to you.
The fact that a part is labeled or branded Harley-Davidson does not necessarily make it appropriate or warranted for the make and model of your motorcycle. The use of parts not designed and tested for your motorcycle may have negative consequences on the performance of your motorcycle and may cause damage or defects not covered by this limited warranty.
It is possible to overload your vehicle's charging system by adding too many electrical accessories. If the combined electrical accessories operating at any one time consume more electrical current than the vehicle's charging system can produce, the electrical consumption can discharge the battery and cause damage to the vehicle's electrical system.
Environmental Factors
This limited warranty will cover rust/corrosion and/or pitting:
On one component, one time only, under appropriate conditions. If a vehicle is exhibiting any of these conditions on more than one component, warranty coverage will be denied.
On multiple components, if they are the same component (i.e. both mirrors, both rider footboards, etc.)
This limited warranty will not cover rust/corrosion and/or pitting:
On wheels, unless the condition has been properly documented during the Pre-Delivery inspection.
As a result of damage from road debris, hazards, neglect, chemical exposure or abuse/misuse of the motorcycle.
Inside fuel tanks.
The results from off-road use.
The owner is responsible for protecting the motorcycle from any cosmetic concerns that result from use and/or from exposure to the elements.
Worldwide Tourist Warranty
Every owner of a Harley-Davidson® motorcycle, who has maintained his or her vehicle according to the warranty and maintenance procedure outlined in the Owner’s Manual, is entitled to full warranty service while traveling the world.
NOTE
Kilometers are approximately one third less than a mile, so appropriate adjustments must be made when considering warranty statements written in terms of miles only. The dealer may not charge the customer for repairs made under the H-D Motorcycle Warranty.
QUESTIONS AND CONCERNS
If you have questions or concerns regarding the performance of your motorcycle or the application of the limited warranty described here, or are not satisfied with the service you are receiving from an authorized Harley-Davidson dealership, do the following:
Contact the selling and/or servicing dealership and speak to the sales and/or service manager.
If your concern cannot be addressed to your satisfaction by the dealership, contact the Harley-Davidson Customer Support Center by mailing your concern to the following address or calling the phone number below.
Harley Davidson’s limited warranty does not mean that each Harley-Davidson motorcycle is free from defects. Defects may be unintentionally introduced into motorcycles during the design and manufacturing processes and such defects could result in the need for repairs. For this reason, Harley-Davidson provides the motorcycle Limited Warranty in order to remedy any such defects that result in a component malfunction or failure during the warranty period. Except where prohibited by law, the remedy under this written warranty, and any implied warranty, is limited to repair, replacement, or adjustment of the defective part. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED ITS ESSENTIAL PURPOSE SO LONG AS HARLEY-DAVIDSON, THROUGH ITS AUTHORIZED DEALERS, IS WILLING AND ABLE TO REPAIR, REPLACE OR ADJUST DEFECTIVE PARTS IN THE PRESCRIBED MANNER. HARLEY-DAVIDSON’S LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE COST OF CORRECTING ANY DEFECT AS HEREIN PROVIDED AND UPON EXPIRATION OF THIS WARRANTY, ANY SUCH LIABILITY SHALL TERMINATE.
The rights and benefits conferred upon you and the obligations of Harley-Davidson as set forth in the motorcycle Limited Warranty are separate and distinct from any rights and duties set forth in any service contract you may have purchased from a dealership and/or third-party insurance company. Harley-Davidson does not authorize any entity to expand Harley-Davidson’s warranty obligations in connection with your motorcycle or this limited warranty.
Emissions and Noise Regulations
Tampering with noise control / exhaust emissions control system prohibited:
Federal law in your country prohibits the following acts or the causing thereof: (1) the removal or rendering inoperative by any person other than for the purposes of maintenance, repair, or replacement of any device or element of design incorporated into any new vehicle for the purpose of controlling emissions of pollutant gases or noise prior to its sale or delivery to the ultimate purchaser or while it is in use, or (2) the use of the vehicle after such device or element of design has been removed or rendered inoperative by any person.
Among those acts presumed to constitute tampering are the following:
Replacing the muffler(s) and/or the entire exhaust system with parts not certified for gas pollutant emissions and/or noise legal for street use.
Removing or modifying the muffler internal baffles in any way.
Replacing the air intake/cleaner assembly with one not certified as legal in terms of pollutant gas emissions and/or noise legal for street use.
Modifying the air intake/cleaner assembly in such a way as to make the vehicle no longer legal in terms of polluting gas emissions and/or noise for street use.
Limited Motorcycle Warranty Australia/ New Zealand Only
This Harley-Davidson Motorcycle Warranty, is provided by Harley-Davidson, Motor Company, P.O Box 653, Milwaukee, Wisconsin, 53201, U.S.A., Phone +1 (414) 343-4056, (“Harley-Davidson”)
Harley-Davidson warrants for any new 2025 Harley-Davidson motorcycle that an authorized Harley-Davidson dealer will repair or replace without charge any parts found to be defective in factory materials or workmanship under normal use during the warranty period outlined above.
Such repair or replacement of parts will be Harley-Davidson’s sole obligation and your sole remedy under this H-D Motorcycle Warranty, however you may have other rights under Australian and New Zealand laws, as described below.
NOTE
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.
Your Consumer Rights Australia/ New Zealand Only
The benefits given to you under this H-D Motorcycle Warranty are additional to, and do not detract from, other rights and remedies that you may have in respect of the motorcycle under Australian and New Zealand laws, including consumer protection laws.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In New Zealand, our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.
China 3R Warranty Period
Pursuant to the China Motorcycle 3R Rules, the 3R warranty period for motorcycles starts on the date when the official invoice is issued and ends on the earlier of either the date that is the first anniversary or the date the mileage meter hits 6,003 km (3730 mi), both dates inclusive. If the ending date is a public holiday in China, it will automatically extend to the next business day ("3R Warranty Period").
However, the following time periods should be excluded for the purpose of determining the 3R Warranty Period:
Time taken for repair pursuant to the warranty obligations under the China Motorcycle 3R rules;
Waiting time due to lack of spare parts needed for repair; and
Any time of delay in repair caused by force majeure.
Repair obligations
The Dealer or Distributor has an obligation to perform repairs of the motorcycle, either by itself or through the designated repairers for any performance malfunction occurring during the 3R Warranty Period, provided that the China Motorcycle 3R Rules specify its seller’s obligation to conduct a free repair with respect to such performance malfunction, and customers do not need to pay any repair costs such as parts costs and service fees.
Replacement obligations
The Dealer/Distributor has an obligation to provide a new replacement motorcycle of same type to the customer in any of the following circumstances:
The motorcycle has any specific malfunction as defined by China Motorcycle 3R Rules within Day 7 (inclusive of Day 7) following the sale of the motorcycle (which shall be defined as the "Invoicing Date" throughout this Warranty Manual), unless the customer elects to have the motorcycle repaired or returned instead;
The motorcycle has any specific malfunction as defined by China Motorcycle 3R Rules during Day 8 to Day 15 (both dates inclusive) following the sale of the motorcycle, unless the customer elects to have the motorcycle repaired instead;
The motorcycle has any of the specific malfunction as defined by China Motorcycle 3R Rules after Day 15 following the sale of the motorcycle and such motorcycle still cannot be used for its normal purpose after being repaired twice;
The motorcycle has not been fully repaired within 90 days after being sent for repair due to the manufacturer’s failure to provide the necessary spare parts in accordance with the sales contract;
In the event that the Dealer/Distributor acts as the repairer of the motorcycle, the motorcycle has not been repaired within 30 days (inclusive of the 30th day) after being sent for repair due to the Dealer/Distributor’s own reason;
The 3R warranty period shall restart for the replacement motorcycle from the date of replacement and the Dealer/Distributor shall provide a new warranty voucher.
Return obligations
The Dealer/Distributor has an obligation to accept the return of the motorcycle and refund the customer in full or partially in any of the following circumstances:
The motorcycle has any of the specific malfunction as defined by China Motorcycle 3R Rules within 7 days (inclusive of Day 7) following the sale of the motorcycle, unless the customer elects to have the motorcycle repaired or replaced;
Any of the circumstances (2), (3) and (4) under the Section "Replacement Obligations" arise but the Dealer/Distributor does not have any motorcycle of same type for replacement, and consequently the customer demands for refund; or
Any of the circumstances (2), (3) and (4) under the Section "Replacement Obligations" arise and the customer demands for refund in any way despite the fact that Dealer/Distributor can provide a replacement motorcycle of the same type.
In the circumstance (1) above, the Dealer/Distributor shall also refund not only the purchase price of the motorcycle (which shall be defined in this Warranty Manual as the VAT tax included prices as indicated on the official invoice issued to the customer by the Dealer/Distributor for the returned motorcycle) but shall also bear any reasonable costs, including any surcharges, the vehicle use tax, insurance expense, license plate fees, inspection and examination fees, road maintenance charges, etc.
In the circumstance (2) above, the Dealer/Distributor shall only refund the customer with the purchase price, but the customer shall bear all other reasonable costs as described in above paragraph. In the circumstance (3) above, the Dealer/Distributor shall only refund the customer with the purchase price after deducting depreciation of the motorcycle calculated at the rate of 2% of the purchase price per day and based on actual days elapsed (which calculated from the invoicing date to the date of returning the motorcycle to the customer, both dates are inclusive, while excluding any time of repair and any waiting period due to lack of repair parts) meanwhile the customer shall bear all other reasonable costs as described in above paragraph.
Exclusions for China Motorcycle 3R Rules
The China Motorcycle 3R Rules shall not be applied to the motorcycle if any of the following conditions is satisfied:
Purchased more than 1 year upon the invoicing date.
The mileage is more than 6,003 km (3730 mi).
Damages caused by the customer that the customer does not use, maintain or take care of the motorcycle according to the Owner’s Manual.
Damages caused by the dismantle movement of a repairer who is not an authorized Harley-Davidson Dealer/Distributor for repairing the motorcycle.
Lack of "three guarantees" certificate or the effective invoice (except for those who can prove that the motorcycle is within the 3R Warranty Period).
With the "three guarantees" certificate altered or the production model, VIN or the engine number on the "three guarantees" certificate is inconsistent with such information of the motorcycle.
Damages caused by force majeure.
Limited Motorcycle Warranty Japan Only
The Policy Manual is in relation to the global warranty policy applicable to the customers of Harley-Davidson Japan K.K. (hereinafter referred to as "HDJ"). The Manual lays down the policies to be adopted by the authorized dealers of Harley-Davidson while servicing warranty claims made by the customers of Harley-Davidson and the process for claiming reimbursement from Harley-Davidson in relation to the services provided to its customers. In case of any conflict between the provisions of the Authorized Harley-Davidson Dealer Contract (hereinafter referred to as the "Dealer Contract") and this Manual, the provisions of the Dealer Contract shall prevail.
36 Months/Unlimited Kilometers
The following is a re-statement of the express Limited Warranty. In the event there is a discrepancy between the summary here and the terms of the Limited Warranty contained in the Warranty Manual, the terms and conditions outlined in the Owner’s Manual shall govern.