WARNING
LiveWire service manuals are intended for use by professional, qualified and experienced technicians. Attempting the procedures found within this manual without the proper training, tools and equipment could result in death or injury to you or others. This could also damage the motorcycle or cause the motorcycle to operate improperly. (12137a)
Safety is always the most important consideration when performing any job.
Safety Messages
Statements in this manual preceded by the following words are of special significance.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. (08704a)
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. (00119a)
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. (00139a)
NOTICE
NOTICE indicates a potentially hazardous situation which, if not avoided, may result in property damage. (00140b)
NOTE
Refers to important information. It is recommended that you take special notice of these items.
These safety words may be accompanied by graphic symbols. The graphic symbols indicate potential safety hazards and avoidance actions to prevent a hazardous situation. The graphical symbols may be present in manuals, instructions, and on the motorcycle and/or Parts & Accessory product labels.
Refer to the appropriate section in this manual and/or Parts & Accessory instructions for additional safety information. See Safe Operating Rules or the tables in the Safety Symbols Definitions section in the owner's manual.
Customer Safety
WARNING
The rider's safety depends upon proper motorcycle service and maintenance. If a procedure in this manual is not within your capabilities or you do not have the correct tools, have a LiveWire dealer perform the procedure. Improper service or maintenance could result in death or serious injury. (12136b)
Proper service and repair are important for the safe, reliable operation of all mechanical products. The service procedures recommended and described in this manual are effective methods for performing service operations and are essential to your customer's safety and the reliable, safe operation of your customer's motorcycle. 
Personal Protection
WARNING
  • Always wear safety glasses or goggles when performing service or maintenance procedures. Flying objects or materials can cause serious eye injury or death.
  • Wear protective gear that is appropriate to the situation. Helmets, gloves, boots and other protective clothing can prevent serious injury or death.
  • Wear ear protection when loud noises are present. Loud noises can damage ears and cause hearing loss.
(00628b)
Tool Safety
Some of these service operations require the use of tools specially designed for the purpose. Follow the manufacturer's suggested usage and safety instructions. If using a tool other than that recommended by LiveWire, be sure that the tool is appropriate for the service or maintenance procedure and is being used in accordance with the tool's safety instructions.
Product Safety
WARNING
Read and follow warnings and directions on all products. Failure to follow warnings and directions can result in death or serious injury. (00470b)
Hazardous Materials
WARNING
Read and follow warnings and directions on all products. Failure to follow warnings and directions can result in death or serious injury. (00470b)
Coolant
  • Coolant contains toxic chemicals which could cause death or serious injuries if ingested. Do not induce vomiting. Call a physician immediately.
  • Irritation to skin or eyes can occur from vapors or direct contact. Flush thoroughly with water if contact is made.
  • Use in a well-ventilated area.
Hydraulic Brake Fluid
WARNING
Contact with DOT 4 brake fluid can have serious health effects. Failure to wear proper skin and eye protection could result in death or serious injury.
  • If inhaled: Keep calm, remove to fresh air, seek medical attention.
  • If on skin: Remove contaminated clothing. Rinse skin immediately with plenty of water for 15-20 minutes. If irritation develops, seek medical attention.
  • If in eyes: Wash affected eyes for at least 15 minutes under running water with eye lids held open. If irritation develops, seek medical attention.
  • If swallowed: Rinse mouth and then drink plenty of water. Do not induce vomiting. Contact Poison Control. Immediate medical attention required.
  • See Safety Data Sheet (SDS) for more details available at sds.livewire.com
(12208e)
WARNING
DOT 4 brake fluid absorbs moisture from the atmosphere over time, changing the properties of the fluid. Check brake fluid moisture content at every service interval or annually (whichever comes first). Flush and replace the brake fluid every two years, or sooner if moisture content is 3% or greater. Failure to flush and replace fluid can adversely affect braking, which could result in death or serious injury. (06304b)
To ensure the brake system is performing to design, check the moisture content of the brake fluid at every service interval or at least annually using a DOT 4 brake fluid moisture tester (part number HD-48497-A or equivalent) following the instructions included with the tool. Flush DOT 4 fluid every 2 years or sooner if the brake system fluid test shows moisture content is 3% or greater.
LiveWire recommends using Harley-Davidson Platinum Label DOT 4 Brake Fluid because of its superior moisture and corrosion inhibiting properties.
Electrical Systems
WARNING
Improper service or maintenance of the electrical system can cause damage to the electrical system. This may result in component failure. In certain situations, a component failure during operation could lead to a loss of control, which could result in death or serious injury. (00637b)
BATTERIES
The main components of the charging system are the Rechargeable Energy Storage System (RESS), the On Board Charger (OBC), the 12 V Lithium-Ion Battery and the Electric Vehicle Supply Equipment (EVSE). High-voltage components are connected by high-voltage cables which are colored orange for easy identification.
High Voltage
The high voltage used by these vehicles is dangerous and can cause personal injury, severe burns, electric shock and even fatal injury unless appropriate precautions are taken. High voltage cable or wiring has an orange covering. Do not probe, cut or damage high voltage cables or wiring.
Do not disassemble, remove or replace high-voltage components, covers or guards. Always have the high voltage system serviced by qualified technicians.
Low Voltage
In addition to the high voltage system, the vehicle also has a low voltage electrical system. The low voltage system provides the energy needed to control and enable the high voltage system.
Rechargeable Energy Storage System (RESS)
DANGER
This vehicle contains a high voltage Rechargeable Energy Storage System (RESS). An improperly handled or damaged RESS can cause electrical shock and/or fire, which will result in death or serious injury.
  • RESS must only be serviced by a qualified technician using proper Personal Protective Equipment (PPE).
  • Do not touch RESS connecter terminals with fingers, tools, jewelry, or other metal objects.
  • Do not disconnect, disassemble, or use RESS for other than its intended use.
  • Improper charging, impact or exposure to fire can damage the RESS.
  • A damaged RESS can leak electrolyte and/or generate flammable gas.
(08705a)
DANGER
A damaged Rechargeable Energy Storage System (RESS) can leak electrolyte. Contact with electrolyte will cause serious chemical burns or blindness.
  • Always wear proper Personal Protective Equipment (PPE) while handling RESS.
  • If electrolyte comes in contact with eyes, skin, or clothing, rinse affected area with clean water and seek medical attention immediately.
  • See Safety Data Sheet (SDS) for more details available at sds.livewire.com.
(12210b)
DANGER
Always assume a damaged vehicle's High Voltage (HV) system is charged and energized! Wear appropriate Personal Protective Equipment (PPE), including a self-contained breathing apparatus (SCBA). Failure to wear PPE can result electric shock, burns and/or exposure to toxic materials which will lead to death or serious injury.
  • Damage to a high voltage battery may result in immediate or delayed release of toxic/flammable gasses and/or fire.
  • Exposed HV components, wires, and batteries present high voltage shock hazards.
  • Venting of vapors/gasses from HV batteries may be toxic and/or flammable.
(09932b)
WARNING
Misused or abused lithium-ion batteries can get hot, explode or ignite, or potentially release gas, smoke or liquid. Always follow battery safety precautions. Misuse or abuse of lithium-ion batteries could result in death or serious injury. (07729b)
Safety is a primary consideration with EV drive systems because of their high voltage characteristics. Only trained HV personnel should attempt to repair or service electric vehicles.
Ensure all safety equipment required by federal, state and local law is installed and in good operating condition.
12 V Lithium-Ion Battery
  • Do not use battery if it gives off an odor, generates heat, releases gas, smoke or liquid, becomes discolored, or deformed or appears abnormal in any way. If the battery is in use or being recharged, disconnect it from the motorcycle or charger immediately and discontinue use. Wear a protective face shield, rubberized gloves, respiratory protection and protective clothing when handling a damaged battery to prevent exposure to internal battery contents.
  • Never attempt to open or disassemble a battery. If accidental contact with internal battery contents occurs, wash the affected skin area and contact a doctor for medical assistance.
  • Do not pierce the battery case with a nail or other sharp objects, do not break it open, do not crush.
  • Do not place the battery in a microwave oven or pressurized container.
  • Do not immerse the battery in water.
  • Do not strike, throw or subject the battery to severe physical shock.
  • Do not press the indicator button on the battery longer than a few seconds.
  • Keep out of reach of children and pets.
In the Event of Contact with Internal Battery Contents
WARNING
Contact with internal battery contents can have serious health effects. Wear protective face shield, rubberized gloves, respiratory protection, and protective clothing when handling damaged batteries. Failure to wear proper protective gear while handling a damaged battery could result in death or serious injury.
See Safety Data Sheet (SDS) for more details available at sds.livewire.com (12209b)
General information: The following first aid measures are required only in case of exposure to internal battery contents after damage of the external battery casing.
Table 1. Battery Electrolyte Antidote
Physical Location
Procedure
After Inhalation
  • Remove to fresh air
  • Wash mouth and nasal passages with water
  • If patient is not breathing, apply artificial respiration
  • Do not perform mouth-to-mouth resuscitation
  • Call a physician immediately
After Contact with Skin
  • Wash off immediately with plenty of water and soap for at least 15 minutes
  • Take off contaminated clothing and wash it before reuse
  • Call a physician immediately
After Contact with Eyes
  • Rinse immediately with plenty of water, also under the eyelids, for at least 15 minutes
  • Remove contact lenses, if present and easy to do. Continue rinsing
  • Seek medical treatment by eye specialist
After Ingestion
  • Rinse mouth
  • Drink plenty of water or milk
  • Never give anything by mouth to an unconscious person
  • Do not induce vomiting
  • Call a physician immediately
CHARGING
Charging time depends on the begining State of Charge (SOC) and the target state of charge.
Electric Vehicle Supply Equipment (EVSE), Level 1 Charging
The EVSE is also commonly referred to as the vehicle charging cord. The EVSE includes the connection to the outlet, the cable and the connection to the motorcycle.
  • The supplied EVSE is intended only for this motorcycle.
  • Do not use EVSE if there is any cracking or damage to the unit, the EVSE cable or the connector. Do not attempt to repair. Replace EVSE if damaged.
WARNING
To avoid risk of fire or electric shock, only use the supplied EVSE when charging motorcycle. Fire or electric shock could result in death or serious injury.
  • Do not use EVSE with an extension cord.
  • Charge the motorcycle in a well-ventilated area.
  • Make sure connectors are fully inserted into the outlet and motorcycle.
  • Do not allow charging equipment to be immersed in water or liquids.
  • Do not put fingers, jewelry or other metal objects in charging socket.
  • Use a dedicated, properly grounded, AC outlet protected by a circuit breaker.
  • Observe charging for several minutes before leaving the motorcycle unattended to ensure the vehicle is charging as expected.
(08710c)
On Board Charger (OBC)
WARNING
Risk of electric shock or burn. Do not touch with fingers, jewelry or other metal objects. Only to be serviced by a qualified technician. Failure to follow instructions can result in death or serious injury. (08804b)
The EVSE connects to the vehicle inlet/charge receptacle which supplies charging power to the OBC.
    When charging 12 V Lithium-Ion Battery:
  • If motorcycle is not equipped with a battery tender connector, then remove battery from motorcycle prior to charging. See Maintenance → INSPECT BATTERY.
  • Do not recharge battery if voltage is below 8 V to prevent hazardous situations. Charging a deep discharged battery can cause release of smoke, gas and liquids.
  • To prevent damage to the battery, the charging voltage should NEVER be higher than 14.4 V.
  • Do not overcharge. In case of overcharging, a degassing event with smoke generation could occur.
  • Do not connect the battery directly to an AC outlet.
  • Only charge or discharge the battery in a well-ventilated area.
  • Always use a lithium-ion battery specific battery charger to charge the lithium-ion battery, ensure charging voltage is between 14.2 V and 14.4 V.
ELECTRIC VEHICLE CRASH OR DAMAGE
DANGER
This vehicle contains a high voltage Rechargeable Energy Storage System (RESS). An improperly handled or damaged RESS can cause electrical shock and/or fire, which will result in death or serious injury.
  • RESS must only be serviced by a qualified technician using proper Personal Protective Equipment (PPE).
  • Do not touch RESS connecter terminals with fingers, tools, jewelry, or other metal objects.
  • Do not disconnect, disassemble, or use RESS for other than its intended use.
  • Improper charging, impact or exposure to fire can damage the RESS.
  • A damaged RESS can leak electrolyte and/or generate flammable gas.
(08705a)
DANGER
A damaged Rechargeable Energy Storage System (RESS) can leak electrolyte. Contact with electrolyte will cause serious chemical burns or blindness.
  • Always wear proper Personal Protective Equipment (PPE) while handling RESS.
  • If electrolyte comes in contact with eyes, skin, or clothing, rinse affected area with clean water and seek medical attention immediately.
  • See Safety Data Sheet (SDS) for more details available at sds.livewire.com.
(12210b)
WARNING
Misused or abused lithium-ion batteries can get hot, explode or ignite, or potentially release gas, smoke or liquid. Always follow battery safety precautions. Misuse or abuse of lithium-ion batteries could result in death or serious injury. (07729b)
In the event of a crash, always handle as though the electric vehicle's high voltage system is charged and powered up. Stay clear of the motorcycle and contact an emergency response team to evaluate the vehicle. Damage to a high voltage battery may result in immediate or delayed release of toxic/flamable gases and/or fire.
In the Event of Contact with Internal Battery Contents
WARNING
Contact with internal battery contents can have serious health effects. Wear protective face shield, rubberized gloves, respiratory protection, and protective clothing when handling damaged batteries. Failure to wear proper protective gear while handling a damaged battery could result in death or serious injury.
See Safety Data Sheet (SDS) for more details available at sds.livewire.com (12209b)
General information: The following first aid measures are required only in case of exposure to internal battery contents after damage of the external battery casing.
Table 2. Battery Electrolyte Antidote
Physical Location
Procedure
After Inhalation
  • Remove to fresh air
  • Wash mouth and nasal passages with water
  • If patient is not breathing, apply artificial respiration
  • Do not perform mouth-to-mouth resuscitation
  • Call a physician immediately
After Contact with Skin
  • Wash off immediately with plenty of water and soap for at least 15 minutes
  • Take off contaminated clothing and wash it before reuse
  • Call a physician immediately
After Contact with Eyes
  • Rinse immediately with plenty of water, also under the eyelids, for at least 15 minutes
  • Remove contact lenses, if present and easy to do. Continue rinsing
  • Seek medical treatment by eye specialist
After Ingestion
  • Rinse mouth
  • Drink plenty of water or milk
  • Never give anything by mouth to an unconscious person
  • Do not induce vomiting
  • Call a physician immediately