H-D Service Information Portal H-D SIP

Terms of Use

Service Information Portal (SIP)

[May 12, 2016]

The Harley-Davidson Service Information Portal Web Site (the "Site") is an online information service provided by Harley-Davidson Motor Company, Inc. ("H-D"), subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS “TERMS OF USE” CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. H-D MAY MODIFY THIS “TERMS OF USE” AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED “TERMS OF USE” ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

1. Copyright, Trademarks, Licenses and Idea Submissions

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyright is H-D, its affiliates or its third party licensors. The Site’s domain name, HARLEY, HARLEY-DAVIDSON and any other names of H-D or its publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of H-D U.S.A., LLC. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, REPURPOSE, UPLOAD, POST, TRANSMIT, SELL OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE IN WHOLE OR IN PART, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own use provided that you comply with the foregoing sentence and agree not to change or delete any copyright or proprietary notices from the materials.

Should you send any feedback or data, such as ideas, comments, suggestions or questions regarding any H-D product or service or the content of the Site, such information shall be deemed to be non-confidential, and H-D shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, H-D shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such ideas, concepts, know-how or techniques.

2. Use of the Site

The Site may be accessed by users internationally and may contain references or cross references to H-D products, programs and services that are not available or are prohibited in your country. Such references do not imply that H-D intends to make available in your country such products, programs or services or that such products may lawfully be used in your country. H-D reserves the right without prior notice to discontinue models, parts and accessories, and other items or change specifications at any time without incurring any obligations.

VEHICLE AND ACCESSORY SPECIFICATIONS MAY VARY FROM COUNTRY TO COUNTRY DEPENDING ON LOCAL LAWS, AND SOME MODELS AND ACCESSORIES ARE NOT AVAILABLE IN CERTAIN COUNTRIES. PLEASE NOTE THAT MANY COUNTRIES PROHIBIT THE IMPORTATION, REGISTRATION AND/OR USE OF VEHICLES AND ACCESSORIES NOT BUILT TO THEIR COUNTRY'S SPECIFICATIONS. IT IS YOUR RESPONSIBILITY TO CONFIRM THE APPLICATION OF ANY PARTS, ACCESSORIES OR MODELS LISTED OR DISPLAYED IN THE SITE FOR USE UNDER LOCAL LAW.

You also understand that H-D cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

The Site may be unavailable from time to time due to maintenance, mechanical, telecommunication, software, hardware and third-party vendor failures. H-D cannot predict or control when such downtime may occur and cannot control the duration of such downtime.

H-D strictly prohibits the harvesting, mining or collection of e-mail addresses or other information from or through the Site. H-D also prohibits the harvesting, mining or collection of e-mail addresses from any ISP service for the purpose of sending Spam, and will terminate any user determined to have transmitted Spam that markets any H-D web sites or system components or that contains links to or utilizes in any way our e-commerce systems.

3. Privacy and Username Registration

H-D reserves the right to collect and use data from the Site in accordance with its Privacy Policy, as modified from time to time. You hereby grant H-D a non-exclusive, fully paid-up right to access, reproduce and use the information you submit to H-D through the Site solely for the purpose of facilitating its business relationship with you.

In the event that you register for a username on the Site, you are solely responsible for maintaining the confidentiality and security of that username and your password. You are responsible for all acts and/or omissions that occur under the authority of your username. If you have reason to believe that there is any unauthorized use of your username or any other breach of security related to the Site, you agree to notify H-D immediately. H-D may terminate, restrict, or suspend your username privileges at any time, without notice. The provisions of these Terms of Use shall survive any such termination.

4. Limitation of Liability and Indemnity

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by H-D on the Site, but H-D is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on the Site. Information and related materials are subject to change without notice. The Site and all information and related materials it contains are provided "AS IS." H-D makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of the Site or the information or materials it contains. By using the Site, you assume the risk that the information and materials on the Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements. H-D SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THIS WEB SITE AND INFORMATION, GRAPHICS AND MATERIALS CONTAINED HEREIN.

You agree to indemnify, defend and hold harmless H-D, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Site using your username.

5. Miscellaneous

This Agreement shall all be governed and construed in accordance with the laws of the State of Wisconsin U.S.A, without regard to choice of law provisions and the 1980 U.N. Convention on contracts for the international sale of goods. However, H-D agrees to abide by the consumer protection regulations adopted by each member state of the European Union pursuant to the Electronic Commerce Directive, but only to the extent necessary to comply with the minimum requirements of such regulations. You agree that any legal action or proceeding between H-D and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in Milwaukee, Wisconsin, USA. Any cause of action or claim you may have with respect to the Site must be commenced within one (1) year after the claim or cause of action arises; otherwise, you agree that such claim or cause of action is barred. H-D's failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement.

H-D may assign its rights and duties under this Agreement to any party at any time without notice to you. This Agreement will not be assignable or transferable by you without the prior written consent of H-D.

The invalidity or unenforceability of any provision of this Agreement will not affect the validity or enforceability of any other provision of this Agreement, all of which will remain in full force and effect.

Any rights not expressly granted herein are reserved.

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Global Search

For fastest search performance, use specific terms like “2016 Hydraulic Clutch Adjustment”. Avoid general terms like “Owner’s Manual”. When searching by Instruction Sheet part number, omit the dash. Use J02499, not –J02499.

We strongly urge you to take the affected motorcycle to an authorized Harley-Davidson dealer to have the appropriate service performed as soon as possible

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